Services restored at Japan's shinkin banks after glitch | NHK WORLD-JAPAN News - NHKニュース

All services have resumed at shinkin banks in Japan after their operations were halted on Friday due to a system disruption.

The organization which manages ATMs and other services for shinkin banks across the country says that over-the-counter transactions, deposits and withdrawals at ATMs, as well as online transactions, could not be processed from shortly after 1:30 p.m. on Friday.

A total of 128 shinkin banks in the Tokai and Hokuriku regions, along with areas further west, were affected.

After recovery efforts, most services had resumed by 6 p.m. except for money transfers to other financial institutions. All services were restored shortly after 7 p.m.

The system serving shinkin banks in the regions is in Kobe City, Hyogo Prefecture. The organization says a hardware malfunction apparently caused the system failure. A cyberattack was not believed to be involved.

It also apologized for causing great inconvenience and trouble to customers.